A shop assistant who knows your whole catalogue

Shoppers ask in their own words. The assistant answers from your products, recommends the right ones and leads the shopper straight to them.

Try Pobo for free → Book a personal demo
  1. 1 Choosing
  2. 2 Product question
  3. 3 Into the basket

What the assistant does on your e-shop

It works only with what your e-shop publishes. It does not guess and it does not make things up.

Answers from your catalogue

The assistant reads the products of your e-shop and answers only from them.

  • Product names, parameters, short and long descriptions
  • Prices and stock, where your e-shop has them
  • Product variants
  • Recommends with product cards that lead straight to the product
  • Product name
  • Parameters
  • Short description
  • Long description
  • Price
  • Stock
  • Variants
This one fits what you are looking for:Road running shoes2 490 Kč · In stockView product →

Looks like part of your shop

You decide how the assistant looks and how it talks.

  • Colour and position of the bubble
  • Your own texts
  • A playful or a matter-of-fact tone
  • Talks to shoppers in Czech, Slovak, English, German, Polish and Hungarian
Colour
PositionLeft sideRight side
TonePlayfulMatter-of-fact
Hi! Looking for something? I will gladly help you choose.

You set the budget

The assistant never spends more than you allow.

  • A monthly and a daily credit budget
  • Limits per conversation and per visitor
  • 3 answered messages cost 1 credit
  • Part of the SaaS plan, including the 7-day trial
Monthly budget1240 of 2000 credits
Daily budget48 of 100 credits
  • Limit per conversation On
  • Limit per visitor On
3 answered messages cost 1 credit

You see what it brings

The impact is measured against a control group of visitors who do not see the assistant.

  • 20% of visitors form a control group without the assistant
  • Pobo analytics compares them with visitors who have it
  • Conversations are stored for 90 days and you can read them in the administration
8020Visitors with the assistantControl group without the assistantPobo analytics compares both groups

Six languages

The assistant talks to shoppers in Czech, Slovak, English, German, Polish and Hungarian.

Conversations in the administration

Every conversation is stored for 90 days. You can read what shoppers asked and what the assistant answered.

Preview before launch

A preview link lets you try the assistant on your e-shop before you switch it on for shoppers.

How the assistant differs from search and a chatbot

Site search finds words and an FAQ chatbot repeats prepared answers. The assistant understands what the shopper wants and finds it in your catalogue.

AI shopping assistantSite searchFAQ chatbot
Shopper's questionUnderstands a whole sentence in the shopper's own wordsLooks for the words that were typed inAnswers only the questions someone prepared in advance
RecommendationPicks suitable products and shows them as cards that lead to the productReturns a list of results and the shopper chooses aloneUsually sends a link to a category or a help page
Questions about a productAnswers from the parameters and descriptions of the productCannot answer a questionAnswers general questions about the shop
UpkeepWorks from your catalogue, there are no answers to writeWorks from your catalogueEvery answer has to be written and kept up to date by hand

You stay in control

It does not make up prices or terms

It never invents prices, discounts, delivery dates or warranty terms. It sends such questions to the contact of your shop.

Personal data stays hidden

E-mail addresses, phone numbers and card numbers in messages are masked.

Only on your domains

The assistant runs only on the domains of your own e-shop.

Costs under control

You set a monthly and a daily credit budget and limits per conversation and per visitor.

How It Works

From the first setting to measured results in four steps.

  1. 1

    Set it up

    In Pobo, choose the colour, position, texts and tone of the assistant.

  2. 2

    Try it in the preview

    Open the preview link and ask what your shoppers would ask.

  3. 3

    Switch it on

    The bubble appears on your e-shop and starts answering shoppers.

  4. 4

    Measure the impact

    Pobo analytics compares visitors with the assistant against the control group without it.

Frequently asked questions

Where does the assistant get its answers?

Only from your catalogue: product names, parameters, short and long descriptions, and prices, stock and variants where your e-shop has them.

What if a shopper asks about delivery or a discount?

The assistant never makes up prices, discounts, delivery dates or warranty terms. It sends such questions to the contact of your shop.

Which plan includes the assistant?

The assistant is part of the SaaS plan, including the 7-day trial. It is billed in credits: 3 answered messages cost 1 credit.

How do I keep the costs under control?

You set a monthly and a daily credit budget and limits per conversation and per visitor.

How do I know the assistant helps?

20% of visitors form a control group that does not see the assistant. Pobo analytics compares them with the visitors who do.

What happens to the conversations?

They are stored for 90 days and you can read them in the administration. E-mail addresses, phone numbers and card numbers in messages are masked.

Can I try the assistant before shoppers see it?

Yes. A preview link lets you try it on your e-shop before you switch it on.

Let us show you the assistant on your own e-shop

In thirty minutes Lenka shows you the assistant and how to set it up for your e-shop. If you would rather try it on your own, you can start right away.

  • A demo tailored to your e‑shop
  • Space for your questions
  • No obligation, no sales pitch
Book a personal demo →Try Pobo for free
Lenka