Hledáme technický support na podporu

We’re looking for a technical support specialist 💬 (currently)

We’re looking for a colleague to join our team and handle technical requests and questions from our customers.

What can you expect? 

Hledáme technický support na podporu

Communication and consultations with existing or potential customers

Especially via e-mail or phone. Active work with our tool so that you can provide effective support to customers and help them with their questions and problems.
Hledáme technický support na podporu

Fixing minor bugs in HTML + CSS 

Fixing minor errors in the appearance, layout and correct display of content.
Hledáme technický support na podporu

Active work with our tool and creating AI prompts

So that you can provide effective support to customers and help them with their questions and problems.
Hledáme technický support na podporu

Cooperation on creating useful guides for our clients

This includes creating help materials, articles and videos that make it easier for our customers to use our products.
Hledáme technický support na podporu

Testing and cooperation with the IT development team

Providing feedback and cooperating on the creation of the tool.
Hledáme technický support na podporu

Active communication with and onboarding of new clients

You’ll be in close contact with clients and communicate with them about news and changes.
Hledáme technický support na podporu

AI and a desire to automate things

We actively work with AI and hope you want to as well. 
Hledáme technický support na podporu

140+

user ratings

1400+

e-shops using us

600000+

products and articles edited

You’ll be a good fit if…

Hledáme technický support na podporu

You want to develop yourself and learn new things

Hledáme technický support na podporu

You can empathize with customers’ needs

Hledáme technický support na podporu

You have excellent communication skills and a pleasant manner

Hledáme technický support na podporu

You have flawless command of the Czech language

Hledáme technický support na podporu

You have good analytical thinking

Hledáme technický support na podporu

We’ll be happy to teach you everything else 🙂


What do we offer?

Rapid professional growth

  • You’ll gain plenty of practical experience in a short time.
  • You’ll work in a smaller team where your ideas are welcome.
  • You’ll have the opportunity to get involved in your own projects and implement your ideas.
  • You can look forward to greater freedom, creativity and the opportunity to genuinely influence the things you work on.
  • We’re not a corporation, so you can look forward to a friendly and flexible environment.

Practical experience

You’ll learn directly through real projects and in contact with clients. At the same time, we’ll support you in your further development, whether through online courses, training, professional events or conferences according to your area of focus.

A conveniently located workplace

You’ll find us at Šafaříkova 201/17, Prague 2 – Vinohrady. The office is just a few minutes’ walk
from the metro and tram stop 
I. P. Pavlova. Alternatively, you can also get off at the Bruselská tram stop. 

If you need to combine work with school or occasionally work from home, we’ll arrange it.

Type of cooperation: full-time / remote

Who’s looking forward to meeting you?

We started developing Pobo Page Builder at the end of 2019 with the aim of making content creation easier for e-shops.

We didn’t want to follow the conventional WYSIWYG editor approach, so we created a simple editor that allows users to create content using predefined widgets, which e-shop owners can style through Pobo Designer without knowing a single line of code.

Our tool is integrated with external systems such as AI, DeepL translations and analytics, and we work to ensure that the tool is sustainable and scalable. 

Hledáme technický support na podporu

Are you interested in the position? Write to us or send your CV directly to info@pobo.cz