We understand that there are a lot of changes in business, so using our add-on may not always be the best way for you.
Are you migrating to another platform, closing your e-shop or have you decided not to use our add-on?
Below you will find everything you need to know about cancelling our service.
and if you just haven't figured out "how to do it", we offer a freeconsultation where Michal will explain everything and show you how the basic and pro features work.
In case of departure or platform change, Shoptet allows you to export all the documents within the conversion of descriptions or articles.
HTML structure is sent to Shoptet, so you just need to export it.
Documentation for our CSS styles can be found here: https://www.pobo.cz/static/vector-doc
We also provide a link to our GitHub upon request and assist with the migration to the best of our ability.
It is therefore up to your new e-commerce platform to determine if it allows migration of CSS styles.
Uninstalling the add-on will remove our JavaScript and CSS styles from the e-shop, thus deactivating the appearance (styles) and images (due to disabled lazy-load).
Because Shoptet disconnects with Pobo Page Builder, we cannot ensure that pages load properly! see terms of use.
This behavior is normal and other add-ons work the same way, as Pobo Page Builder only loads JavaScript and CSS styles when the add-on is installed.
If you would like to get images from the e-store, please email us at podpora@pobo.cz, with "Completion of Pobo Page Builder - www.vasedomena.cz" in the subject line.
We will then send you all your product photos in a ZIP archive and instructions on how to upload them to Shoptet FTP.
Next you will need to export all of your products in Shoptet and replace the path to those images, we will also email you instructions. After that, the labels will look the same as with Pobo Page Builder installed.
Yes, if you install the add-on within the next month, you will be fully restored back to your settings.
The original styles may not be restored when you install it later. In this case, we are as helpful as possible to help you restore the settings.
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